FAQ & How to play

1. What is the Hidden Hoard Treasure Hunt?

The Hidden Hoard Treasure Hunt is an exciting, real-world adventure that takes place across Blackpool. Participants solve clues, explore iconic locations, and race against others to find three hidden hoards. The first three individuals or teams to unlock the final code and reach the final location win cash prizes!

2. How do I participate in the treasure hunt?

To participate, simply purchase a ticket through our website. Once registered, you’ll receive details on where to start the hunt. On the day of the event, follow the clues provided to find the hidden hoards.

3. What are the prizes?

The prizes for the Hidden Hoard Treasure Hunt are as follows:

• 1st Prize: £500

• 2nd Prize: £250

• 3rd Prize: £100
  The first three participants or teams to successfully unlock the final code and reach the final location will win these prizes.

4. Can I participate as part of a team?

Yes! You can participate as an individual or as part of a team. If participating as a team, make sure all members are registered and have purchased a ticket.

5. How difficult is the treasure hunt?

The treasure hunt is designed to be challenging but fun. It involves solving puzzles, following clues, and exploring various locations in Blackpool. We recommend bringing a smartphone and being prepared for a day of adventure.

6. How long does the treasure hunt take?

The length of the treasure hunt depends on how quickly you solve the clues and navigate between locations. On average, it could take anywhere from 2 to 4 hours, but it could be longer depending on the difficulty of the clues and your familiarity with the area.

7. What do I need to bring?

We recommend bringing the following:

• A fully charged smartphone with internet access (for scanning QR codes and entering answers).

• Comfortable walking shoes.

• A pen and notebook for jotting down solved puzzles ( You will need these later )

• Water and snacks.

• A sense of adventure!

8. What happens if I get stuck on a clue?

If you get stuck on a clue, you can request a hint through our website or by contacting event support. Hints may be limited, so use them wisely!

9. What if I can’t find a QR code or a clue is missing?

If you’re unable to find a QR code or believe a clue is missing, please contact event support immediately using the phone number or live chat provided on the day of the event. We’ll assist you as quickly as possible.

10. Can I use public transport during the hunt?

Yes, you’re welcome to use public transport, such as trams or buses, to travel between clue locations. However, the use of motorized vehicles or drones is not allowed to ensure fair play.

11. How will I know if I’ve won a prize?

If you’re one of the first three participants or teams to unlock the final code, you’ll receive immediate confirmation on the website, along with instructions on how to claim your prize. You’ll then need to head to the designated prize collection point to receive your award.

12. What happens if there’s bad weather on the day of the event?

The event will go ahead in most weather conditions, so please dress accordingly. However, if severe weather is forecast, we may need to postpone or cancel the event for safety reasons. Participants will be notified as soon as possible if this happens.

13. Are there any age restrictions?

Participants must be at least 18 years old to join the treasure hunt. Children under 18 can participate as part of a team, but they must be accompanied by an adult.

14. What if I need to cancel my participation?

If you need to cancel your participation, please contact us as soon as possible. Refunds may be available depending on the timing of your cancellation and our refund policy, which you can find on the website.

15. Is there a way to track my progress during the hunt?

Yes, our website will provide real-time updates on your progress, including clues you’ve solved and locations you’ve visited. You’ll also receive notifications if you’re close to unlocking a prize.

16. How can I contact event support?

You can reach event support on the day of the event via the phone number provided in your registration confirmation or through the live chat feature on our website. For non-urgent inquiries, please use our contact form or email us.

17. What safety measures are in place?

Your safety is our top priority. We ask that all participants follow local laws, respect public spaces, and prioritize safety throughout the hunt. We also have support staff available to assist with any issues or emergencies.

18. What should I do if I see someone breaking the rules?

If you witness another participant tampering with clues, cheating, or engaging in unsafe behavior, please report it to event support immediately. We take rule violations seriously to ensure a fair and enjoyable experience for all.

19. Can I share my experience on social media?

Absolutely! We encourage you to share your adventure on social media using the hashtag #HiddenHoardBlackpool. However, please avoid sharing clues or answers during the event to keep the hunt fair for everyone.

20. Will there be more treasure hunts in the future?

Yes, we plan to organize more treasure hunts in the future. Stay tuned to our website and social media channels for updates on upcoming events!